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FAQ

Configure email on Phone

FAQ – Steps Of Setting Email On Your Android Phone, Outlook 2003, Apple iPhone

Click on + to get more info on How to configure Email

Configuring Email for Android Phones

Setting Up Email for Android Phones   The following article will instruct you on how to configure your email on an Android device using both the default email client and K-9 Mail, a third party email client. Using the Default Email Client 1. Open your email client. 2. Enter your full email address and password, as pictured below. 3. Select IMAP for your account type. 4. On the final account setup, enter the following information
  • Username – The email address you are trying to connect to
  • Password – The password to that email address
  • IMAP server – mail.yoursitesdomain.com (be sure to input your actual domain name)
  • Port – 143
  • Security Type – Non
  • IMAP path prefix– Leave blank

  5. Click Continue and the email client will check your settings and connect to your account. Using K-9 Mail 1. Open the Google Play 2. Find, install and open K-9 Mail.   3. Enter your full email address and password, as pictured below. 4. Select IMAP for your account type.   5. On the final account setup screen, enter the following information:

  • Username – The email address you are trying to connect to
  • Password – The password to that email address
  • IMAP server – mail.yoursitesdomain.com (be sure to input your actual domain name)
  • Port – 143
  • Security Type – None
  • IMAP path prefix– Leave blank

6. Click Continue and the email client will check your settings and connect to your account.

Configuring Outlook 2003/2007

Email Setup for Outlook 2003 Microsoft Outlook 2003 is part of the Microsoft Office 2003 suite. Though this third party email client is available for purchase and available to the public, it is imperative to know that Microsoft will no longer support the 2003 suite effective April 2014. For generic settings to use along side the instructions listed below, please refer to the following article: General Email Settings

Email Configuration

To configure email for Outlook 2003:

  1. Open Microsoft Outlook 2003.
  2. Click on the Tools menu.
  3. Select the Email Accounts option.
  4. On the Email Accounts Wizard pop-up, select the Add a New Email Account option.
  5. Click Next.
  6. On the next screen, for Server Type, select IMAP or POP3.
  7. Click Next.
  8. On the next screen, you will be prompted to provide the essential information for your email account, such as:
      • Your Name
      • E-mail Address
      • User Name
      • Password
      • Incoming Mail Server
      • Outgoing Mail Server
  9. Click More Settings.
  10. In the Internet Email Settings window that appears, select the Outgoing Server tab
  11. Select My Outgoing Server(SMTP) Requires Authentication
  12. Navigate to the Advanced tab and change the outgoing server (SMTP) port to 25 or 26.
  13. Click Ok.
  14. Click Next.
  15. Finally, click Finish.

Configuring Email on Apple Iphone

Setting Up Email for the Apple iPhone Newer Versions of iPhone In the directions below, wherever it says “yourdomain.com” substitute with your domain name.
  1. Tap “Settings” app
  2. Tap “Mail, Contacts, Calendars”
  3. Tap “Add Account…”
  4. Tap “Other”(bottom option)
  5. Tap “Add Mail Account”
  6. Enter Name, address (full email user@yourdomain.com), and password.(iPhone will attempt to guess your settings. Allow ~1 minute for it to fail.)
  7. Select IMAP(It’s the default. The option you’ve selected will be highlighted blue.)
  8. Under “Incoming mail server”
    1. Set “hostname” to mail.yourdomain.com
    2. Set “username” to email@yourdomain.com
    3. Set “password” to your password
  9. Under “Outgoing mail server”
    1. Set “hostname” to mail.yourdomain.com
    2. Set “username” to email@yourdomain.com
    3. Set “password” to your password

You are now ready to send and receive emails via your iPhone. Your server host name would look something like gator123.hostgator.com or something similar. Check your welcome email for the exact host name or contact support to find out what it is. Older Versions of iPhone You can also view our Video Tutorial for the older version of the iPhone. Although most email settings are identical, the iPhone requires a special setting for the incoming and outgoing mail servers. Instead of using the defaults that are typically used in the email settings replace mail.yourdomain.com with yourservername.hostgator.com If you aren’t sure of the name of your server you can usually find it in the Stats on the left hand side of your cPanel. If you don’t see it immediately, you can also try pressing CTRL F and typing in “server name” and pressing enter. This should highlight and take you to the correct area. If you are still unable to find your server name you can contact one of our support agents via chat or phone and they will be happy to retrieve that information for you.

  1. Press the Home button and select Settings > Mail, Contacts, Calendars.
  2. Under Accounts, select Add Account…
  3. Select Other.
  4. Enter your name (which will show in the from field) and your full email address.
  5. Enter your email password and description (we recommend the full email address as your description).
  6. Press Save.
  7. Select IMAP or POP
  8. Under Incoming Mail Server, enter yourservername.hostgator.com as the Host Name. (Resellers use yourservername.websitewelcome.com. If this doesn’t work try using your server’s IP address. VPS and Dedicated use your server’s IP address.)
  9. Enter the full email address as your User Name
  10. Enter your email password and then scroll down.
  11. Enter the same information under Outgoing Mail Server.
  12. Press Save.